Paul Zimniewicz
Director Enterprise Capabilities, Transformation and Operations (Contact Center) @M&T Bank
Buffalo, NY, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2022 — Present
Director Enterprise Capabilities, Transformation and Operations (Contact Center) @M&T Bank
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Buffalo, NY, US
Drive transformative and impactful Enterprise Contact Center change and BAU improvements responsible for- Agile Tech Program Team Product Owners- Enterprise Workforce Management- Analytics (Voice & Data)- Project and Process Management- Contact Center Operations
EDUCATION
N/A
Cornell University
Senior Leadership Development Program
ABOUT PAUL ZIMNIEWICZ
SVP, Director Enterprise Capabilities, Transformation and Operations (Contact Center)
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