Paul Woods
Change Coach @Enlighten Operational Excellence
Newcastle Upon Tyne, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2020 — Present
Change Coach @Enlighten Operational Excellence
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Boston, MA, US
SKILLS
Business Process ImprovementContinuous ImprovementBusiness Process Outsourcing (Bpo)OutsourcingCustomer Relationship Management (Crm)Employee EngagementWorkforce ManagementProcess ImprovementService DeliveryContact CentersManagementCall CentersTeam LeadershipInternal ControlsCall CenterTeam ManagementResource ManagementSlaOperations ManagementPerformance ImprovementCustomer ExperienceCustomer SatisfactionTrainingCall Center DevelopmentPerformance ManagementChange ManagementQuality ControlBpo
ABOUT PAUL WOODS
Change Coach at Enlighten Operational Excellence
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