Paul Williams

Head of Process and Change - Collections and Recoveries Technology and Operations @Santander

Leicester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2013 — Present

Head of Process and Change - Collections and Recoveries Technology and Operations @Santander

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Responsibility within UK Collections and Recoveries T&O for- Managing Collections and Recoveries strategic change agenda- Project management teams across UK operation- Development of innovative processes and solutions.

SKILLS

Requirements GatheringBusiness Process ImprovementIT ManagementProgram ManagementBusiness Process DesignProcess ImprovementBusiness AnalysisFinancial ServicesVisioBusiness ProcessStakeholder ManagementChange ManagementPmoLeadershipOutsourcingManagementBankingTeam ManagementCall CentersIntegrationBusiness TransformationRetail BankingTestingProject DeliveryStrategy

ABOUT PAUL WILLIAMS

Experienced Head Of Business Change and Transformation with a demonstrated history of working in the banking industry. Strong information technology professional skilled in Business Process, Business Process Design, Contact Centers, Business Transformation, and Management.

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Paul Williams — Head of Process and Change - Collections and Recoveries Technology and Operations at Santander in Leicester, GB | Unifers