Paul White
Global Operations Manager @Concentrix
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Global Operations Manager @Concentrix
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London, GB
SKILLS
Team LeadershipHuman ResourcesSales ManagementCustomer ServiceContact CentreBusiness TransformationChannel ManagementTelecommunicationsCustomer FocusCustomer AcquisitionCustomer RetentionCross-Functional Team LeadershipProgramme DeliveryOutsourcing ManagementBusiness Process ImprovementContact CentersLeadershipAccount ManagementB2bManagementOutsourcingCustomer ExperienceDirect SalesSalesStrategyChange ManagementSolution SellingCall CentersTeam ManagementBusiness DevelopmentChannel PartnersNew Business Development
ABOUT PAUL WHITE
I\'m a highly experienced colleague and customer focussed contact centre leader with almost 20 year\'s senior level experience. I have a proven track record of successfully leading and developing large global contact centre operations across the Telecoms, Retail and Financial services sectors. Both directly and indirectly through partner management.
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