Paul Turner
Chief Operating Officer @Scoffs Group Uk
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WORK HISTORY
Chief Operating Officer @Scoffs Group Uk
London, GB
Strategic leadership of Scoffs Group UK. Accountable for end to end business functions including Operations, People, Finance, Property, Marketing, IT and external support functions. Acting as quasi CEO. Transformed departmental operations through aggressive process overhaul and attention to quality New outsourced property consultants retained into group Leading all acquisitions and L&T events Retained brand new, outsourced IT partner to lead end to end group IT requirements Re geared groups outsourced ‘Loss Prevention’ Team. Leading to a dynamic team with ‘boots on the ground’ mentality New recruitment platform embedded within group to deliver a smooth onboarding process for all new hires HRIS platform overhauled. New platform for schedules, timesheets, group communication platform and pay related documents rolled out across group Creation and recruitment of the new ‘Central Ops’ team. Supporting group with communication narrative and joining company projects in one codified function Creation of ‘SLG’ ‘Scoffs Leadership Group’, ‘Heads of Departments’ and ‘Board Members’ The recruitment of three new Directors, People, Operations and Finance Support group wide change through Directors and Head of Departments. Re shaping of each department to enable group to be ‘Fit for Growth’ Lead employees to develop high-performing diverse teams and deliver on ambitious goals and objectives. Negotiated and signed development agreements with such brands as Itsu, Pasta Evangelists, Burger King, Marugame Udon and Taco Bell. Scoffs Group is the largest franchise partner of Costa Coffee in the UK with circa 120 stores and growing fast!
ABOUT PAUL TURNER
An authentic, values driven and results orientated retail and hospitality leader operating at COO/Managing Director level with strong interpersonal and leadership skills. I have experience working within large bluechip FMCG environments and privately owned businesses. Experienced in both GM retail and QSR hospitality environments. With a proven track record, I enjoy working through and with people to achieve outstanding KPI results, delivery of first-class operational standards along with wider strategic planning. Have grown and ‘stood up’ end to end organisational structures. An engaging communicator who builds teams, mentors leaders and drives growth in businesses through a collective sense of purpose.
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