Paul Tempest

Senior Manager Managed Services Europe Lead @Accenture

London, GB
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+91 *********19

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WORK HISTORY

May 2024 — Present

Senior Manager Managed Services Europe Lead @Accenture

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Service Owner of Managed Services for Procurement systems across Europe. Managing teams in multiple locations in Europe and working with teams across the world including Argentina, Philippines and India to provide services in multiple languages and hours of service.Lead the strategic development and growth of Managed Services covering the management of the sales process, talent management, resourcing, capacity planning and overall service governance.Services include: Service Desk, Release Management, Supplier Enablement, Extended Hypercare and AnalyticsTechnologies supported include: Coupa, SAP Ariba, Ivalua and Jaggaer

SKILLS

EngagementItilProject PlanningManaged ServicesPrince2IntegrationConsultingProcurementStakeholder ManagementTeam LeadershipProcess EngineeringBusiness AnalysisData AnalysisXmlSapChange ManagementOutsourcingRequirements AnalysisConsultancyBusiness Process ImprovementTestingAribaRequirements GatheringProject DeliveryBusiness RequirementsFinancial SystemsBusiness Process DesignCxmlBusiness IntelligenceBusiness ProcessAnalysisSlaProcess Mapping

ABOUT PAUL TEMPEST

Senior Manager - Managed Services Europe Lead

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Paul Tempest — Senior Manager Managed Services Europe Lead at Accenture in London, GB | Unifers