Paul Tattam

WORK HISTORY

EDUCATION

SKILLS

ABOUT PAUL TATTAM

I am an experienced Head of Quality in the Health Sector with 29 years of experience in a variety of provider and regulatory roles. I have a passion for ALL things patients and ensuring that the Care and Experience they receive is World Class.With experience across Primary, Secondary, Urgent and Emergency, and Dental sectors I bring a passion for innovation and change, ensuring that patients are at the center of developments. Bringer providers with you on the journey is a key part of my skills, utilising my coaching and counselling practice, making it relevant for any organisation.I like to keep things real and make it easier for patients and staff. I can quickly grasp the challenges being faced and arrive at quick win solutions to the issues and challenges. Having dealt with numerous complex cases, by patient or number of providers involved in the care, I can support all those involved, coming up with logical, practical solutions for individual circumstances, then look to bring that learning into the wider organisation or system.With the introduction of the Patient Safety Incident Response Framework and Learning from Patient Safety Events I have helped supported large and small providers in the implementation and use of these methodologies.I am an HCPC Registered ParamedicAn experienced Health Service Manager;Form regulator with the Care Quality CommissionManaging Staff, performance, investigationsCoaching staff, professional and performanceNPSA Root Cause Analysis trainedBeing Open - Gold Level TrainingPrince2 trained, project work and design and implementationCBRN Tactical CommanderAccredited Coach with NHS LondonAccredited Coach with NHS Wessex DeaneryAccredited Coach with the NHS Frimley AcademySpecialties: Patient investigations and complaints. Serious Untoward Incident InvestigationsProject work, including staff, estates and technologyWorked on the Olympics & Two Control Room Project, lead for Governance for Control Services