Paul Singh

Sr Director, Global Revenue Operations @Incode

San Francisco, CA, US

Oversee implementation of comprehensive go-to-market strategies, ensuring seamless collaboration across marketing, sales, finance, customer success, support, enablement, and channel teams. Conduct full Lead to Cash process, including territory management, quota setting, pipeline management, forecasting, bookings, and commissions. Spearhead implementation and optimization of Salesforce CPQ and contract management systems, enhancing integration with SFDC and usability for cross-functional teams. Design robust sales operations processes, maximizing efficiency and effectiveness through optimized sales methodology. Establish and manage critical KPIs for sales organization, aligning tech stack and automating workflows to improve data integrity and analytical capabilities.•• Increased forecast accuracy by 40% through strategic pipeline management and data analysis.•• Enhanced system data integrity by 60%, redesigning SFDC data objects and implementing rigorous data management protocols.•• Designed and executed comprehensive Commissions Program, driving sales performance and alignment with company goals.•• Developed and deployed impactful reports and dashboards, establishing regular cadences for data-driven decision-making.•• Led successful upgrade of contract management system, resulting in improved cross-departmental functionality and process efficiency.