Paul Shaw

About Paul Shaw

Results-driven Director of Operations and Veteran Leader with 25+ years of experience leading complex operations, scaling organizations, and delivering measurable growth in high-pressure, resource-constrained environments. I specialize in aligning strategy, people, and execution to build resilient, high-performing operations.I have a proven record of stabilizing and scaling organizations, including growing an organization by more than 35% in a single year while operating under severe resource constraints—limited staffing, budget pressure, and competing priorities. I achieve results by prioritizing what matters most, building disciplined operating systems, and developing leaders who execute with ownership.What I’m Known ForOperational Turnarounds: Transforming underperforming teams into accountable, metrics-driven, high-performing organizationsScalable Growth: Designing operating models and processes that support rapid growth without sacrificing quality or cultureResource Optimization: Delivering outsized results with limited resources through smart prioritization and efficiencyLeader Development: Building leadership depth and succession pipelines that sustain performanceClarity in Complexity: Bringing structure, direction, and calm execution to ambiguous or high-stakes environmentsAcross my career, I’ve delivered outcomes such as:35%+ organizational growth in 12 months in a severely resource-constrained environment40–60% performance improvements through accountability systems, process optimization, and leadership developmentLeadership of 100+ personnel across multi-site and cross-functional operationsMeasurable improvements in retention, readiness, and operational efficiencySuccessful collaboration in national and international environments, including work with NATO and U.S. community partnersMy experience spans operations management, recruiting and talent acquisition, training, organizational development, and performance optimization. I excel at translating strategic objectives into executable plans, establishing meaningful KPIs, and ensuring teams are aligned and empowered to deliver results.At my core, I’m a people-first operator. I believe sustainable growth comes from disciplined execution, strong systems, and leaders who are trusted and developed. My focus as a Director of Operations is simple: build teams that perform, systems that scale, and organizations that win now and long term.

Experience

1. Senior Director of Operations

   Us Army

   Aug 2024 — Present · Washington, DC, US

   Supervised operations of a 200+ member team across multiple recruiting centers, ensuring full compliance with federal regulations and law enforcement protocols.Achieved 100% of FY25 mission requirements, while upholding the highest standards of accountability, safety, and regulatory compliance.Directed personnel evaluations, background screenings, and training programs aligned with federal workforce readiness standards.Maintained sensitive personnel and compliance records in strict adherence to federal privacy and security regulations.Secured a 100% first-time pass rate on two short-notice inspections focused on suitability and operational security, setting conditions for sustained success.Enhanced operational readiness for over 200 Soldiers by implementing a comprehensive onboarding and exit program that strengthened long-term unit performance.

Education

• Southern New Hampshire University

  Bachelor of Science - BS, Business Administration and Management, General