Paul Sayers

Business Change Manager @Aviva

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2019 — Present

Business Change Manager @Aviva

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Leeds, GB

Lead Business Change Manager on Technology Transformation ProgrammesManage a network of 100+ business championsMigrated users onto Azure Virtual Desktop Services Onshore & Offshore (winner of the Cloud Excellence Awards - Best Cloud Project in the Finance Sector 2024)Supported the change transition onto new Service DeskManaged the change for enhanced desktop upgrade across all Auto Services sitesSupported the transition of users onto Windows 11Lead the change on a variety of End User Service deliveries inc Home & File Share movesWork as part of a team on all Hosting & Network deliverablesWork as part of team on all Security deliverablesActive member of the Change Management InstituteSite H&S representative IOSHMultiple Chief Executive Award winner

EDUCATION

1986 — 1989

Park Lane College, Leeds

BTEC National Diploma in Business & Finance

SKILLS

Operational RiskTechnical SupportProject DeliveryComplianceCommunication SkillsCoachingContact CentersChange ManagementSituational LeadershipFirst AidCommunicationMilitary LogisticsStaff DevelopmentLean ToolsMotor ClaimsProject CoordinationEmployee SurveysService ImprovementBusiness Process MappingInternal CommunicationsFire SafetyUser Acceptance TestingPerformance ManagementCall CentersRisk AssessmentEmployee RepresentationMountain LeaderClaims ManagementTeam BuildingManagementRecords ManagementOperational Risk ManagementClose Attention to DetailOperations ManagementClaims InvestigationsProject PlanningFitness TrainingStakeholder EngagementMilitary ExperienceBusiness Transformation Programmes

ABOUT PAUL SAYERS

A highly accomplished Business Change Manager with over 30 years of experience in the…

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Paul Sayers — Business Change Manager at Aviva in Leeds, GB | Unifers