Paul Ruffley

WORK HISTORY

ABOUT PAUL RUFFLEY

An experienced and effective coach, mediator and trainer, with proven experience in delivering business change across Europe through developing people and challenging the status quo. Skilled in stakeholder management as well as in fully understanding my clients’ needs, becoming a long term trusted adviser to many.Coach; over 20 years experience in workplace coaching with a particular focus on practical management and communication. I have a vast range of experience across Europe both remotely and in person, and working with clients from new leaders to C-Level, enabling them to self analyse, reflect on current performance, and improve to reach measurable role and career goals.Mediator; accredited Civil and Commercial mediator, skilled in arriving at mutually beneficial outcomes through expert questioning and principled negotiation.Trainer; Over 20 years experience in training analysis, design, delivery and follow up in areas from initial sales to senior leadership effectiveness. Comfortable working both inhouse and freelance across Europe both in person and remotely, especially effective with follow up tailored coaching. Innovation: constantly striving to improve the customer experience. A creative but grounded problem-solver, able to deliver real-world solutions and action plans to address complex issues and realise ambitious objectives.