Paul Rosset

Director of Escalation Support Services

Role: Director of Escalation Support Services at Calix
Location: Portland, OR, US
LinkedIn followers: 500 followers

About Paul Rosset

Experienced Technical Support and Operations professional able to scale teams and the systems required for their success.Leadership • Support Delivery • Team Building / Coaching • Customer Evangelist • Project Management • Program Management • Operations • SaaS / CRM Business Model • HTML, CSS, XHTML, JavaScript, MS SQL Server • KCS Certified • Salesforce Certified Administrator

Experience

Director of Escalation Support Services
Calix
Mar 2023 — Present

Education

San Francisco State University
Bachelor of Arts, Anthropology
1990 — 1994

Skills

Customer Service
Customer Relations
Team Management
Online Advertising
Salesforce.com
Customer Engagement
Online Marketing
Team Building
Crm
Analytics
Cloud Computing
Data Analysis
Project Management
Enterprise Software
Saas
Email Marketing
Email Marketing Software
Technical Support
Web Analytics
User Experience
E-Commerce
Management
SEO
Google Analytics
Leadership
Lead Generation
Product Management
Strategic Partnerships
Start-Ups
Sales
Professional Services
Team Leadership

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@calix.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Calix

Software Development · 2.5K employees · Founded 1999 · San Jose, California, United States

Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences—so they can compete and win in the markets and communities they serve. Through the AI-native Calix One platform, service providers can securely and privately activate agentic-AI alongside their human teams to acquire new subscribers, grow existing subscriber revenue, and build loyalty across residential, business, municipal, and MDU markets. More than 1,200 customers of all sizes leverage the Calix One platform, which has evolved over 15 years at an investment of more than $2 billion. Calix innovation cycles are underpinned by a strong financial balance sheet and a people‑first culture that routinely earns broad industry recognition—winning 81 culture and innovation awards since 2025 alone, as well as Fortune’s 100 Best Companies to Work For® in 2026.

calix.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.