Paul Raj Rajan
Ground Handler @Executive Aviation
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WORK HISTORY
Ground Handler @Executive Aviation
Kelowna, BC, CA
EDUCATION
University of Calicut
Bachelor of Multimedia and Communication, Digital Communication and Media/Multimedia
Algonquin College of Applied Arts and Technology
Diploma, Tourism and Travel Services Management
IATA Training
IATA DIPLOMA, Tourism and Travel Services Management
ABOUT PAUL RAJ RAJAN
Experienced Customer Service Representative with a demonstrated history of working in the airlines/aviation industry. Skilled in Analytical Skills, Microsoft Excel, Communication, Strategy, and English. Strong support professional with a Diploma focused in Tourism and Travel Services Management from Algonquin College of Applied Arts and Technology. Friendly Airport Service shift lead possessing excellent people skills and customer service abilities. Bringing over 3 years of experience in tracking and coordinating flight schedules, greeting passengers and preparing daily reports. In-depth knowledge of SITA, Amadeus and Amelia softwares. Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross- departmentally with co-management and top-level leadership. Excellent trainer and mentor.
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