Paul Penna
Customer Service Supervisor
- Role
- Retail Inventory Contact Specialist at Boot Barn
- Location
- Sebring, FL, US
- LinkedIn followers
- 500 followers
About Paul Penna
Motivated, dynamic sales professional with demonstrated capacity to drive sales through developing highest quality sales team members, focused on a quality customer experience.
Experience
Retail Inventory Contact Specialist
Aug 2025 — Present · Sebring, FL, US
Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory controlAs the store’s expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectivesAdditionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner
Skills
- Quality Assurance
- Store Management
- Retail
- Microsoft Excel
- Business Analysis
- Customer Service
- Performance Management
- Employee Training
- Training
- Customer Satisfaction
- Process Improvement
- Management
- Team Building
- Operations Management
- Coaching
- Insurance
- Online Retail
- Business Process Improvement
- Retail Sales
- Workforce Management
- Team Leadership
- Microsoft Office
- Sales
- Recruiting
- Data Analysis
- Contact Centers
- Leadership
- Shopping
- Retail Replenishment
- Call Centers
- Vendor Management
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