Paul Otte
- Role
- Customer Success Manager at HG Insights
- Location
- Santa Barbara, CA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Aug 2022 — Present · Santa Barbara, CA, US
Manage 30+ accounts with $6m in ARR within the capital markets & consultancy industries - Implement data-driven systems to plan, optimize, and execute client’s go-to-market strategies - Resident expert on product data sets, competitive intel, Big Data, Predictive & Analytical Markets - Drive the successful renewal of customers - Utilize existing stakeholder relationships to identify upsell and expansion opportunities - Act as the customer’s trusted advisor and provide proactive support to establish deep relationships HG Insights bridge the critical disjunct between your total addressable market (TAM) to the markets and companies tailored to your ICP, that not only represent the largest revenue potential but also have the highest propensity to buy. Allowing you to effectively reduce operational inefficiencies in your GTM and drive key revenue outcomes. We have built the world’s largest & most granular collection of account based IT install, IT spend and contract renewal intelligence to help pinpoint exactly who to target, with what message and when to ultimately drive sales. Our team of 45 Data Scientists and 80 Analysts support the following key use cases- Strategic GTM Planning - TAM-SAM-SOM Analysis - Ideal Customer Profiling - Territory Optimization - Partner Recruitment - Propensity Modelling - Account Based Intelligence - Laser Focussed ABM - Sales Enablement - Competitive Intelligence
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