Paul Normand

About Paul Normand

Specialist in the wireless and IT industry. 25 years of experience as a CEO, CIO…

Experience

1. CEO

   D Best Networking Solutions

   Nov 2005 — Present

   Best Networking Services is a boutique Computer services and support company. The company utilizes old fashion service with high tech communication. We have recently launched our BNS Online backup program to our clients that utilizes the best in class backup software combined with a Tier IV (fully fault-tolerant systems – Mil Spec), SAS 70 compliant data center utilizing 3 layers of military encryption.Oversee team of Network engineers who perform the following for clients:• Install all new hardware, systems, and software for networks.• Install, configure, maintain network services, equipment and devices.• Support administration of servers and server clusters.• Manage all system back-up and restore protocol.• Plan and support network and computing infrastructure.• Perform troubleshooting analysis of servers, workstations and associated systems.• Document network problems and resolution for future reference.• Monitor system performance and implement performance tuning.• Manage user accounts, permissions, email, anti-virus, anti-spam.• Oversee software and network security.• Exercise strong analytical abilities and professional office etiquette.• Train Tech and Sales teams to ensure business alignment• Consult with clients to ensure service delivery is perceived to be within SLA and that offerings are aligned with business needs, current and future.In addition, directly responsible for all aspects of several large data centers and all infrastructure supporting users of 1250 clients across multiple states, including tactical operations, staffing, budgeting, infrastructure, security and privacy (HIPAA & GLBA), disaster recovery, strategic planning, and related matters. Currently Consulting for IBM, Murphy Oil, Pearland School District and Shell Specialty Products.

Skills

• Process Improvement
• Management
• Team Building
• Networking
• Mobile Devices
• Telecommunications
• Active Directory
• Executive Management
• Windows Server
• Information Security
• Strategy
• Microsoft Exchange
• Troubleshooting
• Infrastructure
• Servers
• Disaster Recovery
• Wireless Technologies
• Cios
• Microsoft Office
• New Business Development
• Strategic Planning
• Network Security
• Cloud Computing
• Project Planning
• Cisco Technologies
• Leadership
• Start-Ups
• Wireless
• Windows 7
• CIO Advisory Services
• Product Management
• Security
• Enterprise Software
• IT Security Best Practices
• Sales Management
• Integration
• Network Administration
• Project Management
• Business Development
• Network Engineering