Paul Michaels

About Paul Michaels

Accomplished technology leader with experience successfully delivering complex IT projects and cyber-security initiatives for major financial institutions. Excellent track record for managing projects from network architecture consolidations, integrating security controls, launching new products and services, functionality enhancements, real estate consolidation synergies, and integration of business solutions to deliver on client contracts. Progressive experience building teams while focusing on the delivery of high quality, customer focused projects which met or exceeded revenue and budget expectations. Experienced in operational deliverables, security and audit oversight, vendor management, RFPs, contract management and negotiation, infrastructure build-out, and software and solution package selections. Strong IT technical background that ensures alignment to business requirements. Specialties: Business Process Re-engineering Client Engagement (Management, Support and Escalations) Contracts and Negotiation FFIEC, FDIC and Internal/External Audit Response and Resolution Financial Analysis, Budget and Reporting Financial Service Experience (Brokerage, Check Image, Commercial, Core Systems, Insurance, Mortgage, Mobile and Payments). Metrics and Continuous Improvement PCI, PII, PHI, ISO and NIST Compliance Policy, Procedure and Standard Development Project and Program Management Risk Identification and Mitigation Team Builder, Player and Mentor Vendor Management

Experience

1. Senior Client Security Relationship Manager

   FIS

   Jul 2020 — Present · Charlotte, NC, US

Education

• George Mason University

  BS

  1987 — 1992