Paul Levins
Senior Director Workforce at Prime Therapeutics
- Role
- Sr Director Workforce Management at Prime Therapeutics
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Paul Levins
Experienced Workforce Management with a demonstrated history of working in the insurance…
Experience
Sr Director Workforce Management
Sep 2019 — Present
Skills
- Team Leadership
- Human Resources
- Performance Management
- Crm
- Employee Training
- Coaching
- Business Process Improvement
- Process Improvement
- Leadership
- Acd
- Troubleshooting
- Management
- Team Building
- Employee Relations
- Call Center
- Project Planning
- Change Management
- Contact Centers
- Six Sigma
- Six Sigma Yellow Belt
- Visio
- Avaya
- Telemarketing
- Software Documentation
- Workforce Planning
- Iex
- Customer Experience
- Service Delivery
- Technical Support
- Customer Retention
- Vendor Management
- Temporary Placement
- Forecasting
- Recruiting
- Operations Management
- Quality Assurance
- Time Management
- Bpo
- Cross-Functional Team Leadership
- Process Scheduler
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