Paul Leeson
Customer Inspector Team Manager @Severn Trent
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WORK HISTORY
Customer Inspector Team Manager @Severn Trent
Derby, GB
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SKILLS
ABOUT PAUL LEESON
A highly resourceful, collaborative, and diligent leader with experience leading multi-functional teams to deliver outstanding service and innovative products to customers and clients in competitive, ever-changing and demanding markets. An analytical thinker and strategic planner with a vast knowledge of sales management, customer service and logistics operations, underpinned by streamlining processes, challenging the status quo and striving to create a more efficient way of working to improve service levels. Displays a calm head and a methodical approach in challenging times and when reacting to complex circumstances and always seeks to ensure the best outcomes for both customer and employer. A proven reputation in the delivery/execution of all operational objectives as well as being a respected people manager/motivator, developing a solid and loyal workforce in an enviable work environment. An assured communicator and motivator who has been instrumental in building diverse teams and improving staff retention whilst partnering with internal and external stakeholders to deliver business objectives and service-level agreements.
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