Paul Laperriere
Business Process Management
- Role
- Business Process Management Consultant at Travelers
- Location
- Wethersfield, CT, US
- LinkedIn followers
- 500 followers
About Paul Laperriere
Accomplished professional with 18+ years experience in numerous business functions including project management, business intelligence, continuous improvement, leadership and client services. Proven track record of enterprise roll out, implementation, enhancement, and administration of business software affecting over 700+ users internationally. Goal oriented with a personal passion to relentlessly identify and implement continuous improvement opportunities resulting in tangible, productivity improvements. Proven ability to form long lasting partnerships with customers, business partners and team members, creating impenetrable trust and confidence that enables a high performing team. Successfully thrived while transitioning through several mergers and acquisition activities involving new leadership, cultures, and priorities consistently demonstrating adaptability and flexibility to change.KEY COMPETENCIES• Project/Vendor Management • Team Building/Coaching/Mentoring• Business Intelligence - Data, Insights and Action • Customer Support/Customer Experience• ERP Software/Training/Communication (COTS) • Problem Solving/Root Cause Analysis• Strategic Planning, Alignment, and Execution • Operational Efficiency (ISO 9001)• Continuous Improvement (Lean Mfg, cGMP) • Relationship Management
Experience
Business Process Management Consultant
Jul 2025 — Present · Hartford, CT, US
Education
King's College
Bachelor of Arts, Mass Communications
1989 — 1993
King's College
Bachelor's of Mass Communications, Mass Communications
1989 — 1993
Skills
- Business Process Improvement
- Lean Manufacturing
- Microsoft Office
- Sales
- Forecasting
- Continuous Improvement
- Team Building
- Management
- Budgeting
- Operations Management
- Key Account Management
- Sales Management
- Supply Chain Management
- Process Scheduler
- Business Development
- Offset Printing
- Team Leadership
- Manufacturing
- Microsoft Excel
- Retail
- B2b
- Organizational Effectiveness
- Packaging
- Marketing Strategy
- Product Development
- Salesforce.com
- Negotiation
- Strategic Planning
- Supply Chain
- Purchasing
- Process Improvement
- Project Management
- Vendor Management
- Inventory Management
- Account Management
- Sales Operations
- Change Management
- Customer Service
- Budgets
- Logistics
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