Paul Landry

Customer Success Manager @Equifax

Atlanta, GA, US

Respond to inbound inquiries from existing and prospective customers, providing product information, resolving issues, and identifying opportunities for upselling or cross-selling Equifax solutions-Collaborate closely with the inside sales team to qualify leads, schedule demonstrations, and ensure a seamless customer journey from initial contact to sales conversion-Maintain accurate and detailed records of all customer interactions and sales activities within the CRM system, contributing to a comprehensive understanding of customer needs and market trends.