Paul Kaplan

About Paul Kaplan

As the Executive Vice President - Loan Servicing at Bridgecrest, I lead the strategic direction and operational execution of the loan servicing function for a $15 billion+ auto finance and retail company. With over 25 years of experience in the automotive lending industry, I have a proven track record of delivering results, optimizing performance, and driving innovation.I leverage my skills in business intelligence, business analytics, operations management, agile methodologies, and team building to enhance the customer experience, reduce delinquency and losses, improve efficiency and quality, and foster a culture of excellence and collaboration. I also bring a strong background in credit risk management, loan underwriting operations, information technology, and quantitative analysis, which enables me to identify and mitigate risks, create and implement solutions, and support the growth and profitability of the company. My mission is to provide exceptional service and value to our customers, partners, and stakeholders, while advancing the vision and goals of Bridgecrest.

Experience

1. Head of Silverrock, Inc

   Silverrock Now Managed By Gb Bank

   Mar 2025 — Present · Tempe, AZ, US

Education

• University of New Orleans

  Master of Business Administration (M.B.A.)

  1995 — 1997

• Muhlenberg College

  Bachelor of Arts (B.A.), Business Administration and Management, General

  1988 — 1992

Skills

• Integration
• Negotiation
• Microsoft Sql Server
• Tfs
• T-Sql
• Analysis
• Strategy
• Financial Risk
• Automotive
• Microsoft Excel
• Forecasting
• Strategic Planning
• Leadership
• Business Analysis
• Team Leadership
• Erp
• Vendor Management
• Finance
• Agile Methodologies
• Team Building
• Management
• Windows Azure
• Risk Management
• Credit
• Process Improvement
• Executive Management
• Operations Management
• Change Management
• Financial Analysis
• Sql
• Business Intelligence
• Sharepoint
• Sdlc
• Analytics
• Business Process Improvement