Paul Jordan
CBTO - US Solar Executive Business and Technology Management Consultant
- Role
- Chief Business & Technology Officer (Cbto) at US Solar Wiring
- Location
- Columbia, IL, US
- LinkedIn followers
- 500 followers
About Paul Jordan
Business and technology executive with over 15 years of leadership experience spanning telecom, SaaS, and enterprise IT, including the past 2 years as Chief Business & Technology Officer (CBTO). Drives corporate transformation by bridging business strategy with technology execution, overseeing sales, modernization programs, and enterprise PMO functions. Recognized for aligning executive stakeholders, leading cross-functional teams, and delivering high-impact initiatives across OSS/BSS systems, cloud platforms, and digital customer experiences.Proven ability to integrate business growth priorities with modernization and operational efficiency, backed by deep expertise in product lifecycle management, Salesforce, SAFe Agile, IVR/telephony, and cloud-native infrastructure. Builds strong alignment across the C-suite and positions organizations for sustainable growth through a blend of strategic vision, technical expertise, and disciplined program execution.
Experience
Chief Business & Technology Officer (Cbto)
Aug 2023 — Present · Smithton, IL, US
Leads the strategic integration of business and technology initiatives to drive growth, operational efficiency, and innovation across the organization. Holds full ownership of the PMO, Sales, and Marketing groups, directing strategy, execution, and cross-functional alignment to expand market reach, drive revenue growth, and enhance customer engagement through a redesigned website, digital marketing initiatives, and an expanded social media presence. Reconfigures and optimizes the company’s server and systems infrastructure, enabling seamless integration between manufacturing equipment and enterprise data systems, providing real-time visibility into operational performance and improving accuracy in project bid profitability. Oversees a company-wide digital transformation, including the migration to Google Suite, streamlining collaboration, communication, and productivity across all departments. Additionally, designs and implements a state-of-the-art video surveillance system to strengthen organizational security and support scalable growth in a digital-first environment.
Education
Vatterott College
Bachelors of Science, Network Engineering and Computer Technology
2006 — 2009
Fontbonne University
Masters of Science, Information Technology
2009 — 2010
Skills
- Telecommunications
- Call Centers
- Voip
- Leadership
- Telephony
- Networking
- Process Improvement
- Management
- Team Leadership
- Project Management
- Ivr
- Crm
- Information Technology
- Ip
- Analysis
- Customer Experience
- Account Management
- Vendor Management
- Team Building
- Integration
- Telephony Voice Integration
- Avaya
- Sip
- Tcp/Ip
- Telecommunications Management
- Network Architecture
- Operations Management
- Product Management
- Program Management
- Business Analysis
- Operational Analysis
- Cross-Functional Team Leadership
- Cross-Functional Coordination
- Visio
- Dreamweaver
- Web Design
- Speech Recognition
- Strategy
- Business Process
- Customer Satisfaction
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