Paul Jones

Senior Account Manger with over 24 years of experience in the CX space.

Role
Business Analyst at Hmc3
Location
Arlington Heights, IL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Paul Jones

Paul Jones is a seasoned professional with 24 years of software sales and services…

Experience

  1. Business Analyst

    Hmc3

    Apr 2023 — Present · Arlington Heights, IL, US

Education

  • University of Phoenix

    Bachelors

Skills

  • Unified Messaging
  • Communications Based Business Process Automation
  • Vendor Management
  • Ivr
  • Multimedia Acd Routing
  • Cloud Computing
  • Routing
  • Process Automation
  • Acd
  • Consultative Selling
  • Call Center
  • Customer Relations
  • Managed Services
  • Call Recording
  • Unified Communications
  • Voip
  • Telephony
  • Solution Selling
  • Hosted Services
  • Recording
  • Speech Recognition
  • Cti
  • Call Center Software
  • Cloud Based Call Center Caas
  • Contact Centre
  • Sip
  • Saas
  • Pbx
  • Telecommunications

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Paul Jones — Business Analyst at Hmc3 in Arlington Heights, IL, US | Unifers