Paul Jacobs
Garages Operations Director @Halfords
Signup · Get unlimited contacts
WORK HISTORY
Garages Operations Director @Halfords
Directing operations across 500 garages and 300 mobile vans, managing a workforce of colleagues. • Leading transformation projects that targeted £0.5bn in sales while optimizing £0.2bn in operating costs. • Enhanced customer satisfaction and compliance through strategic initiatives and team engagement.
EDUCATION
Nottingham Trent University
Business economics, Business/Managerial Economics
SKILLS
ABOUT PAUL JACOBS
As an enterprise operations leader, I bring together commercial discipline, operational excellence and human leadership to deliver sustainable performance at scale.With over 20 years’ experience leading Operations, Strategy, Finance, and Customer Experience functions across sectors including Automotive, Telecoms, Utilities and Consulting, I’ve built a track record of delivering transformation that balances efficiency, customer satisfaction, and culture.At Halfords, I lead operations spanning 500 garages, 300 mobile vans and colleagues — responsible for £0.5bn in revenue. My focus is on creating a consistent, high-performing culture where teams thrive, customers trust us, and operational innovation drives value.Previously at Vodafone, Deloitte and Centrica, I led global transformation programmes that delivered more than €300m in efficiency savings while improving service outcomes.I’m passionate about developing leaders who can think systemically, act with integrity, and deliver impact through people. I believe the future of operations lies in the intersection of technology, insight and human capability — and I’m driven to help organisations perform brilliantly there.Always happy to connect with peers and leaders who share a passion for operational excellence, transformation and purposeful leadership.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.