Paul Hiscox

About Paul Hiscox

Accomplished executive with over 20 years experience in Underwriting, Call Centers, Data and Analytics, Delivery and Sales Leadership across commercial and personal insurance businesses. My passion is developing high performing teams and capabilities to deliver top and bottom line results. I have a proven history of transformational leadership across Small Business and now Personal Insurance. My current assignment as Chief Underwriting Officer, and Head of Agency at The Hartford, where I lead underwriting initiatives and re-entry into the Agency channel. My expertise lies in risk assessment, strategic decision-making, sales, and operational efficiency. I am passionate about driving profitability, fostering innovation, and delivering seamless customer experiences while ensuring compliance with internal and regulatory guidelines. I am committed to empowering teams, improving processes, and aligning strategies with organizational goals to create value for stakeholders. At The Hartford, I oversee underwriting strategies, manage P&L for agency and flood channels, and lead cross-functional teams to enhance risk management, sales excellence, and operational processes. As the business owner for new product deployment, I champion innovation and market responsiveness. Previously, I directed underwriting and sales functions, leveraging my skills in relationship building, policy management, and regulatory compliance to optimize processes and drive growth in Commercial and Personal Insurance.

Experience

1. SVP, Chief Underwriting Officer and Head of Agency

   The Hartford

   Jun 2025 — Present · Hartford, CT, US

   Spearhead underwriting initiatives across Personal Insurance, enhancing risk assessment and management strategies. • Oversee P&L for agency and flood channels, driving profitability through strategic decision-making. • Lead cross-functional data teams to optimize underwriting processes and improve operational efficiency. • Act as the business owner for new product deployment, fostering innovation, seamless customer experiences and market responsiveness.

Education

• Le Moyne College

  BS, Business

  1995 — 1999

Skills

• Underwriting
• Property & Casualty Insurance
• Commercial Insurance
• Insurance
• Small Business
• Liability
• Risk Management
• Workers Compensation
• Sales
• Professional Liability
• General Insurance