Paul Halsall

Senior Service and Systems Manager @Exertis Uk

Burnley, GB

Head of Service and Performance and leader of a multi-discipline team for a market-leading IT distributor\'s distribution centre operation shipping 15MM+ units annually. Responsible for KPI improvement, resource planning, training, technical problem solving, and workflow control.• Operational Transformation Lead: Spearheaded and delivered an operational transformation project, streamlining core processes to achieve £1.1 million in tangible efficiency savings.• Network Consolidation Lead: Directed the operational strategy and execution for a critical network consolidation initiative, developing and implementing a comprehensive plan that seamlessly integrated a second warehouse\'s customers, stock, and processes into the national distribution centre.• Compliance & Process Innovation Lead: Proactively established and implemented a robust operational framework for dangerous goods product compliance, encompassing the redesign of multiple core processes and the definition of clear execution protocols to ensure regulatory adherence.• Performance Improvement Champion: Drove significant improvements in service and operational performance, elevating the success rate from 94% to over 99.5% through the identification of key areas for optimization and the implementation of strategic changes.

University of Liverpool

Bachelor of Laws (LL.B.)