Paul Grainger
Transformation Director - Cyber Security @Capita
Lichfield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2023 — Present
Transformation Director - Cyber Security @Capita
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EDUCATION
1988 — 1992
University of the West of England
BA Hons, Town and Country Planning
SKILLS
ItilHardwareInnovationLogisticsMentoringOperations ManagementQuality ManagementTelecommunicationsTeam ManagementVendor ManagementPeople ManagementCollaboration SolutionsIT Service ManagementCall CenterIncentive ProgramsCall CentersIT OperationsIT OutsourcingManagementOutsourcingPre-SalesProgram ManagementProject DeliveryService DeliveryService DeskService ImprovementService ManagementSlaProblem ManagementTransition ManagementContact Centers
ABOUT PAUL GRAINGER
Experienced Director Of Operations with a demonstrated history of successful delivery working in the information technology and services industry. Strong information technology professional skilled in Service Delivery, Operations Management, Collaboration Solutions, Service-Level Agreements (SLA), and ITIL.
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