Paul Franklin

WORK HISTORY

EDUCATION

SKILLS

ABOUT PAUL FRANKLIN

Achievement focused IFM and Workplace Director with comprehensive service delivery experience across Corporate, Media and Technology sectors. A track record of delivering business growth and managing significant P&L’s and accounts across Global multi-site, multi-disciplined operations. In depth experience of business change management and transformation of accounts through an appreciative understanding of Customer requirements and a focus on people and service improvement.Commercially focused and results orientated, with a passion for working in partnership with Customers. Passionate about Service Excellence and developing a culture of continuous improvement across teams to deliver increased service levels and business unit performance with the ability to develop and maintain relationships that operate with trust and confidence at all levels and translate this into sustainable business success.A positive, resourceful and energetic self-starter, with exemplary networking and relationship building skills. A very capable leader of people and projects, with an ability to inspire people to believe in themselves and maximise their potential and to achieve business objectives and drive improvement by identifying and removing barriers.Competencies:*IFM Multi Account leadership*Developing diverse service delivery teams *Business Transformation and Change Management*Operational, Commercial and Financial management*Development and management of business processes and procedures*Excellent interpersonal, organisational, and communication skills at all levels