Paul Finn
Head of Employee Experience Amazon Grocery Logistics - North America & Europe @Amazon
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WORK HISTORY
Head of Employee Experience Amazon Grocery Logistics - North America & Europe @Amazon
Dundee, GB
As Head of Employee Experience (EEx) at Amazon Grocery Logistics (AGL), I\'m leading an ambitious vision to revolutionize the frontline experience through strategic technology and automation. Key priorities include AI integration to optimize daily operations, new recognition programs, and systematically removing non-value-added tasks - enabling frontline leaders to focus on their people. With experience in Prime Now, Amazon Fresh, and regional ops, I\'ll leverage cutting-edge tools and data insights to transform the employee experience at AGL.
EDUCATION
Royal Military Academy Sandhurst
Army Commission, British Army Commissioning Course
ABOUT PAUL FINN
As a Senior Operations Manager at Amazon, I lead one third of the online sub-same day grocery operations in the UK, overseeing over 500 associates and 18 managers. I have over 8 years of experience in operations and project management at Amazon, where I have delivered complex and customer-impacting projects across Europe.My core competencies include operational analysis, strategic leadership, analytical skills, and people management. I have successfully launched Fresh and AMXL sites in the UK, France, and Italy, creating value for customers and stakeholders, and optimizing operations and processes. I have also built and led high-performing teams, fostering a culture of collaboration, innovation, and excellence. My mission is to solve challenging problems, develop and inspire people, and drive growth and efficiency for Amazon\'s online grocery and large and bulky operations.
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