Paul Ferrao
Vice President, Operations
- Role
- Vice President Operations at Hiper Global Us
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Paul Ferrao
Senior-level executive with over 25 years of experience across multiple industries - IT Hardware/Software, Semiconductor, Alternative Energy and Mechanical Contracting. Proven success across larger publicly held corporations such as Dell Technologies and Fujifilm, to a mid-side firm, and a start-up. Extensive experience building and leading high performing teams with a focus on scaling up (volume and velocity), improving efficiencies, cost, quality, and on-time delivery, and increasing overall customer satisfaction.Experienced working with cross functional global teams and within matrix environments. Skilled in shaping organizations and departments to achieve optimal performance through inspirational leadership, operational excellence, strategic planning, performance management, continuous improvement, and establishing a culture of teamwork, collaboration, innovation, winning, and fun! My background touches several area across operations and corporate functions such as:P/L ResponsibilitiesDeveloping and Executing Corporate Strategy Cascades and Business Planning Global Manufacturing - Multiple Locations (domestic and worldwide)NPI Management and Go-To-Market Deployment Supply Chain - Procurement, Vendor Management, Sourcing.Operational Excellence - Continuous Improvement (Metrics, KPIs, Digital Transformation.)Staffing and Managing Personnel (hiring, training, succession planning, performance management.)Quality (QMS), Inventory Control (APICS), and Safety (EHS)Customer Engagement and Satisfaction (CRM Platforms)Distribution and Logistics - Order Fulfillment, Shipping, Receiving, and Warehousing Engineering Management and Technical SupportReal Estate, Facilities, Maintenance, and FleetFinance - Forecasting, Budgeting, Costing…Change Management - Building Relationships, Trust, Buy-in to Encourage/Promote Positive ChangeDigital Transformation and Data Analytics - Automation, BI Tools/Dashboards, and ReportingLean Six Sigma Black Belt - Led many events using the DMAIC method5S, Kaizen, JDI, and SPCESD, ISO, & OSHA Compliance
Experience
Vice President Operations
Jan 2026 — Present · MA, US
Vice President of Operations
Education
University of Phoenix
B.S., Business Management
New England Institute of Technology
Associates Degree, Building Construction Technology
2003 — 2005
Aveta Business Solutions
Six Sigma Certification, Lean Manufacturing
2006 — 2007
Harvard Business School
Executive Education - Strategy, Leadership, and Innovation
Rhode Island College
Business Administration and Management, General
1993 — 1996
Northeastern University
Executive MBA
2014 — 2016
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