Paul Fernandez
National Director of Diagnostic Imaging Operations @Clarity Imaging
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WORK HISTORY
National Director of Diagnostic Imaging Operations @Clarity Imaging
Nashville, TN, US
Management of all policies and procedures to ensure compliance with regulatory standards and best practices• Provide Strategic leadership• Strategic Planning and Execution• Ability to Maintain a “Big Picture” Strategic View• Provide the strategic plan and roadmap to create a robust quality management system; including ISO 13485• Continuous improvement of policies and procedures to further drive lean practices, and improvements in quality• Ensure all accreditations with state and federal agencies/guidelines• Partner with Marketing to strategically develop and implement new product offerings, in advance of the changing needs in healthcare.• Lead and Manage Change• Provide Market Industry Knowledge• Ensure Strong Operations Focus and Fiscal Management Expertise Client/Customer Focus• Cultivate and sustain a client/customer-centric operating culture that strives to exceed client goals, objectives, requirements and expectations.• Full financial performance and goals.• Manage OEM’s and supplier networks to build long-term relationships to support existing and future business ventures• Proactively determine client problems and concerns with agility and professionalism.• Supports strong execution and compliance for all regulatory standards.• Works in all matters relating to site operations.• Provides leadership, development and oversight to a diverse engineering team providing guidance as needed to ensure client/customer expectations are achieved. • Focus on retention and talent acquisition strategies• Collaborate with Leadership to create technical training programs for engineers
EDUCATION
RETS/Remmington College
ASEET
AIU
BBA
ABOUT PAUL FERNANDEZ
Business-driven Field Service Management and Customer Service Professional with a Bachelor of Business Administration /Management delivering outstanding returns leading and developing field service organizations in the Medical Technology and Equipment sectors. Highly talented team builder and inspirational motivator with a reputation for turning around low-performing service organizations and delivering growth. Articulate and persuasive; clear communicator and trusted executive advisor. Savvy negotiator and relationship builder. Superb manager and change agent; adept at organizing, allocating resources, and orchestrating complex demands across multiple units. Turned around poor performers and consistently exceeded expectations. Passionate to create and communicate corporate vision to full potential resulting in bottom line profits and organizational excellence.
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