Paul Evans
Complaints Team Manager @Co-op
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WORK HISTORY
Complaints Team Manager @Co-op
Manchester, GB
CFPL Regulated Complaints Team ManagerJoint lead on Masonry Complaints Joint lead in Co-op Insurance Complaints Root cause Analysis Sole lead on Financial Ombudsman complaint referrals
EDUCATION
Queens Park High
Gcse
ABOUT PAUL EVANS
I have been in the Financial industry since 2004.In this time I have worked for 3 major companies covering several roles throughout I started off at a Sesame Limited, working as a Commissions Processing Specialist.I worked my way up to Team Leader.I parted ways with Sesame after 4 years following departmental restructure resulting into redundancy.I then was successful in a role at AJ Bell Ltd as a Financial Control Assistant.I worked at AJ Bell for almost 5 years before taking on a new challenge at Worldpay Ltd Within Worldpay I have worked a number of roles in my 7 year career.I started off as a payment controller, which also involved reconciliation of multi currency accounts.I then moved over to our Recoveries department liaising with external stakeholders such as the Treasury Solicitor.My final role at Worldpay was a Fraud analyst. I was in this role for 4 & a half years before leaving Worldpay.My next & current role is a sales agent at Co-op Funeralcare. A very rewarding role due the current pandemic.I have also been the top salesman since starting this position.
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