Paul Cromley
Retired
- Role
- Regional Vice President, Customer Engagement at Sap Successfactors
- Location
- Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Paul Cromley
At SuccessFactors, I lead a team that is responsible for driving adoption, retaining and…
Experience
Regional Vice President, Customer Engagement
May 2016 — Present
Responsible for leading a team that focuses on retaining and expanding the revenue of our customers. This includes driving customer consumption & adoption by partnering with our customers through their cloud transformation journey. Region is responsible for over 110m in customer annual revenue.
Education
William Paterson University
BA
1982 — 1986
Skills
- Product Development
- Leadership
- Employee Benefits
- Vendor Management
- Cross-Functional Team Leadership
- Enterprise Software
- Account Management
- Change Management
- Outsourcing
- P&L Management
- Customer Relationship Management (Crm)
- Human Resources
- Executive Management
- Operations Management
- Saas
- Management
- Customer Satisfaction
- Training
- Strategic Leadership
- Sales Process
- Performance Management
- Crm
- Strategy
- Strategic Planning
- Business Development
- Call Centers
- Software as a Service (Saas)
- Customer Retention
- Business Process Improvement
- Customer Service
- Channel Partners
- Workforce Management
- Software Implementation
- Strategic Alliances
- Process Improvement
- Salesforce.com
- Sales
- Exceeding Quotas
- Strategic Partnerships
- Team Leadership
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