Paul Crang

Uk & Roi Head of Telesales Supplies, Iss, Retention & New Acquisition @Pitney Bowes

Harlow, GB

Full accountability of the Telesales sales channels across the UK & ROI, including executing on strategic and transformational activities. Harnessing the capabilities of existing incumbents to create a strong leadership team with a breadth of skill sets. Offering leadership & analytical capabilities ensuring the optimum deployment of the resources within the channel to Exceed Revenue, Margin & EBIT Budgets. Setting an appropriate contact coverage of the clients within the channels. Ensuring processes and practices are in place and followed to deliver a fantastic client experience.