Paul Buchanan
Contact Center & Sales Operations Executive | Customer Experience (CX) & Transformation Leader | Lean Six Sigma Black Belt | Driving Growth, Efficiency & Excellence
- Role
- Senior Manager, Sales Operations at Obagi
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Paul Buchanan
Strategic and results-driven sales and operations executive with 12+ years of leadership experience in pharmaceuticals, aesthetics, and medical device operations. Proven record of optimizing commercial operations, sales enablement, supply chain management, compliance, and customer experience to drive sustainable growth. Adept at scaling business models, aligning cross-functional teams, leading change management, and implementing Six Sigma methodologies to achieve operational excellence.
Experience
Senior Manager, Sales Operations
Nov 2025 — Present · Austin, TX, US
Education
Texas State University
Bachelor of Science (B.S.)
Skills
- Research
- Leadership
- Customer Experience
- Customer Retention
- Customer Service
- Strategy
- Telecommunications
- Team Building
- Customer Satisfaction
- Training
- Microsoft Word
- Team Leadership
- Microsoft Office
- Sales
- Strategic Planning
- Microsoft Excel
- Powerpoint
- Crm
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