Paul Blaha
Vice President - Customer Operations
- Role
- VP, Customer Operations at Routeware, Inc.
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Paul Blaha
Experienced, Senior-Level Leader with a demonstrated history of strategically driving success while focusing on customer satisfaction. As a high-level leader in the Talent Experience industry, I have demonstrated a passion for driving exceptional customer experiences by developing and delivering valuable services to a diversified customer population. Skilled in Professional Services & Delivery, Professional Services Sales, Services Architecture, Strategic Partnerships, Partner Enablement and Leadership. Focused on delivering quality, value and leveraging feedback to ensure customer success, renewal, and growth. Proven ability to drive customer retention through accurate and quality delivery.Experienced in fast-growth environments, as well as mid-size and larger organizations. Extensive experience with M&A activity. Proven ability to lead global, customer-facing and partner centric teams.
Experience
VP, Customer Operations
Oct 2024 — Present
Education
Nebraska Wesleyan University
B.S., Psychology
2000 — 2004
Skills
- Technical Recruiting
- Onboarding
- Program Management
- Personnel Management
- Saas
- Applicant Tracking Systems
- Hris
- HR Consulting
- Sdlc
- Talent Acquisition
- Talent Management
- Learning Management
- Process Improvement
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