Paul Bayley

WORK HISTORY

ABOUT PAUL BAYLEY

Experienced and proactive Customer Service professional, with extensive experience working in the financial services sector, focused on delivering first class customer care and standards of service. Self-motivated and target driven and to ensure that Quality is always at the heart of the service I provide. I always have the ability to successfully analyse and develop growth opportunities; able to create and implement successful services and sales campaigns to meet KPI\'s and SLA\'s. Ambitious and passionate manager focused on team development; with success in providing training and motivation to staff to improve performance And promote advancement. Adapts quickly to change, is highly motivated and flexible with exceptional organisational skills;and excels in a busy working environment. Has exceptional communication and relationship management skills;able to advise on products, recommend solutions, and develop and implement growth/change strategies. Diligent and focused, demonstrating exceptional attention to detail along with the motivation and muti tasking abilities required to meet demanding deadlines; enjoys being part of, and leading, a successful and productive team, and thrives in highly pressurised and challenging working environments.