Paul Baker

About Paul Baker

WHAT DO I DO? I am an experienced senior executive, proficient at driving innovation, inspiring high-performance leadership teams, and promoting a continuous improvement culture. HOW DO I DO IT? I have excellent written and verbal communication and presentation skills. I am adept at improving productivity, profitability, and implementing sound investment decisions. I also formulate and execute a company\'s marketing strategy, oversee relationships with agency partners and influencers, and hold executive leadership accountable for KPI performance. I am always eager to network with other professionals, so feel free to contact me today.

Experience

1. Senior Vice President - Operations Client Partner

   Purered

   Jul 2019 — Present · Stone Mountain, GE

   In my current role, I improve sales and margin by collaborating with clients, internal key stakeholders, and board of directors. I partner with IT, Finance, Creative, and Digital departments to improve productivity and revenue. I also direct operations, new business development, workflow, staffing strategy, and onboarding of new leaders.Some Key Accomplishments Includes:• Overseeing client relationships for multiple national retail accounts with annual revenue of more than $20 million.• Overseeing enterprise production and client service operations responsible for annual revenue of more than $48 million• Building a standard work-from-home organization structure, KPIs, and processes for a consolidated enterprise operation with 250 remote associates across Georgia, California, Texas, Tennessee, North Carolina, Pennsylvania, Florida, New York, Minneapolis, and the Philippians.• Achieving a 20% reduction in labor costs and a $1.6 million contribution to EBITA in my first year in this role.• Implementing an enterprise training department responsible for onboarding new employees and ongoing employee career development with an individual employee growth path.• Negotiating and securing multiple long term multi-million dollar contracts with Fortune 100 Retailers.

Education

• Carpedia College

  Accounting and Business/Management