Paul Bailey
Human-centred Design Consultant @CGI
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WORK HISTORY
Human-centred Design Consultant @CGI
Nottingham, GB
I help clients tackle complex challenges through human-centred design, systems thinking and agile delivery.Working across sectors including health, government and justice, I bring together user research, service design and strategy to shape digital services that work for real people and deliver value for organisations.Currently working on:→ Improving access to health and social care services for the people of Scotland
EDUCATION
Nottingham Trent University
B.A. (hons), Graphic Design
SKILLS
ABOUT PAUL BAILEY
I’m a design leader who has spent 25+ years partnering with public and private sector organisations to drive measurable outcomes through strategic design and emerging technology.I help leadership teams navigate uncertainty, accelerate decision-making, and deliver solutions that create lasting value for customers, employees, and stakeholders.My work delivers value in 3 core areas:> Strategic designI help organisations translate ambiguity into action—using human insight, data, and AI to shape digital products and services that solve real business problems.> Building and scaling design capabilityI’ve grown and led large, multidisciplinary international design teams across health, government and private sector programmes. I create the culture and conditions where designers do their best work.> Championing and amplifying designThrough speaking engagements, thought leadership, teaching and community building, I make the methods and mindsets of design more accessible to everyone. My focus is on helping people outside the design profession understand not just how design works, but why it matters.
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