Paul Alibone
Project Manager - Financial Services @苏黎世保险
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WORK HISTORY
Project Manager - Financial Services @苏黎世保险
Genesis Cloud CX Call centre - successful implementation across a number of key divisions impact c900 customer facing users. Managing stakeholders and adapting/managing the change delivery. Governance compliance. Delivery of hypercare. Released early from contract due to redundancy. End date 31 Dec.
EDUCATION
Lancaster University
Project Management
Northampton Trinity School
O'Level's, Business Studies, Computer Studies
QA Prince2
Practitioner, Project Management
Nene College
Bachelor of Technology (BTech), Computer, Business and Finance
SKILLS
ABOUT PAUL ALIBONE
A versatile IT or Business PM who will get things done. Proactive and experienced as senior Project / Programme manager with a solid background in Financial Services, Life and Pensions.With over 25 years managing key corporate projects, managing teams across a range of core areas, I have an excellent working knowledge of:Genesys Contact Centre deployment to Zurich replacing Jabber and Finesse across multiple BU\'s. Project milestone governance;IT Project Management delivering cyber vault (HPe Alletra) servers and network capability in data centres;Buildings IT Infrastructure; Unity Place - new corporate office for Zurich, standing up IT Network Infrastructure - WiFi and LAN; Access Control System tender and deployment across all UK offices; Buildings Systems including smart lockers;Varonis Datadvantage; Part 7 Annuity Transfer including data migration and document image file transfer to Rothesay Life;FATCA / International Tax Compliance;Server moves;Regulatory changes including GDPR data removal (+2m policies), AML, small regulatory change;PcF / EcM workflow;Managed Print (with Ricoh Managed Print Service);VISA debit & credit card (Chip & Pin) IPK renewal;Remote card authentication (Card Readers);VISA and savings Card supplier implementation;Life, Pensions & Investment Bonds;Corporate cheque systems & Cheque supplier tenders; Reconciliation and banking systems;Implementing Test Management Tools including data masking tool selection and implementation; HP Quality Center and Performance Center solutions;Enhancing member services including mobile phone tops ups at LINK ATMs;Payment systems and secure Internet payment systems (Verified by Visa);Supplier selection via RFI/tendor process / working with and managing 3rd party suppliers (cheques/VISA & Savings dual card suppliers/data tools/test tools/reconciliation tools);Managing and working with 3rd party solution providers; Offshore / managed development teams. Completed a Project Management Development Programme in 2001 successfully achieving the Certificate in Project Management with the University of Lancaster.PRINCE2 Practitioner accreditation.Agile practices. Able to diversify between business and technical project delivery.Working recently for Zurich FS, Nationwide Building Society and AXA.Seasoned contractor, permanent employee and fixed term employee.Strong organisational skills with a proven ability to coordinate complex issues and quickly mobilise teams for urgent, confidential problem solving.
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