Patty Maynard
Chief Operating Officer at Schmitt-Thompson Clinical Content
- Role
- Chief Operating Officer at Schmitt-Thompson Clinical Content
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Patty Maynard
Thirty years experience in healthcare software industry ranging from P&L responsibility…
Experience
Chief Operating Officer
Schmitt-Thompson Clinical Content
Oct 2013 — Present
The Schmitt-Thompson Clinical Content (STCC) is the leading source of telephonetriage protocols and symptom decision support information in North America. STCC provides the most comprehensive triage and advice content, spanning the continuum of need: for After Hours (used by call center nurses), and Office Hours (used in practices and clinics). Schmitt-Thompson Clinical Content is the ‘gold standard’ in telephone triage, offering evidence-based, efficient and time-tested decision support. It is used by more than 400 health systems and health plans and an additional physician practices.
Education
Winona State University
Bachelor of Science (BS), Business - Marketing
1978 — 1982
Arizona State University
Master of Business Administration (MBA), Business - Marketing
1984 — 1986
Skills
- Process Improvement
- Management
- Team Building
- Sales Operations
- Customer Retention
- Customer Service
- Call Centers
- Healthcare
- Strategic Planning
- P&L Management
- Hospitals
- Marketing Strategy
- Informatics
- Event Planning
- Leadership
- Healthcare Information Technology
- Crm
- Customer Satisfaction
- Strategic Leadership
- Managed Care
- Account Management
- Product Management
- Operations Management
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