Patty Jordan
Personal Injury Operations Team Manager
- Role
- Personal Injury Operations Team Manager at Ethos Health Group
- Location
- Ocala, FL, US
- LinkedIn followers
- 500 followers
About Patty Jordan
Dedicated and professional with a proven track record of consistently meeting company…
Experience
Personal Injury Operations Team Manager
Feb 2024 — Present · Ocala, FL, US
Personal Injury Teams Operations ManagerManage a high volume of cases simultaneously, ensuring each receive proper attention and care.Enhance patient experience by efficiently scheduling appointments and managing daily calendars for multiple medical professionals in over 20 locations. Hire, manage, develop and train staff, establish and monitor goals, and conduct performance reviews.Virtual Patient Experience ManagerServed as a liaison between patients, families, and healthcare providers, ensuring seamless coordination of services and optimal support throughout the care journey.Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.Corporate Office ManagerHandled on-boarding process for newly hired employees, which included preparing new hire letters, employee contracts, and detailing corporate policies.Answered employee inquiries regarding health benefits and 401k options.Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines.
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