Patty Dempsey

Customer Service Training & Project Manager @Hospeco Brands Group

Painesville, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Customer Service Training & Project Manager @Hospeco Brands Group

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Richmond Heights, OH, US

EDUCATION

1990 — 1992

Kent State University

English; Education

1992 — 1995

Lake Erie College

English, Education

SKILLS

Sales OperationsCustomer ServiceAccount ManagementSales ManagementManagementSoftware DocumentationDirect SalesProduct DevelopmentSolution SellingNew Business DevelopmentProduct ManagementBusiness DevelopmentTeam BuildingStrategic PlanningMicrosoft OfficeHealthcareHipaaTrainingSalesforce.comEmail MarketingSales ProcessCrmSalesSales PresentationsSaasSellingTeam ManagementStart-UpsLead GenerationProduct MarketingB2bEnterprise SoftwareStrategic PartnershipsProfessional ServicesMarketingTeam LeadershipProcess ImprovementTrade ShowsCompetitive AnalysisContract Negotiation

ABOUT PATTY DEMPSEY

Specialties: Extensive background in sales and customer service in retail, distribution, manufacturing and ecommerce settings. CRM Implementation & ManagementInside/Outside SalesCustomer ExperienceSales/Customer Service ManagementSales TrainingProduct TrainingTeam BuildingAccount ManagementProcess ImprovementRaw materials monitoring, quoting and purchasingManaging manufacturing production team and scheduleManagement Experience in Call Center EnvironmentManaging both on-site and remote employeesEstablishing sales objectives by forecasting and developing annual sales quotas for assigned regions and territories; All aspects of order entry, order tracking and problem resolution.Excellent written and verbal communication skills.High level of proficiency with Microsoft Office.Company-wide SalesMax Champion - sales analytics best practices, opportunity results tracking

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