Patti Silverstein

About Patti Silverstein

A top performer and International Sales Manager with FedEx highly experienced in penetrating new markets, capturing market-share, and accelerating corporate revenue growth by developing and closing multi-million dollar deals involving the classic enterprise complex sell cycle, having built strong prospects and customer relationships at multiple levels and technical tiers of Small, Medium, and Enterprise accounts • Manage a balanced pipeline across all divisions – recognized for achieving targets for pipeline opportunity revenue value and activities/tasks across all business lines to meet assigned revenue quotas • Keen understanding and demonstrated success in solutions selling and consultative selling environments; exhibits a passion for assessing and solving customer needs • “Hunter” mentality and a track record of driving net-new business with mid-market and enterprise accounts • Skilled Business-to-Business sales professional; strong technical knowledge of similar solutions, competition, and the marketplace; ability to create sales plans and objectives by demonstrating strategic thinking and advanced verbal and written communication skills; demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain management confidence; proven knowledge of Solution Selling/account plans, and the ability to articulate solution business value and ROI • Strategic Sales Presence • High-Impact Presentations • Competitive Market Intelligence • Customer Needs Assessment • Account Retention/Development • Customer Relationship Management • Sales Planning & Forecasting • Strong Negotiating Skills • New Product Introductions & Rollout • Solution Sales & Closing Abilities

Experience

1. International Sales Manager, Great Northern Region

   FedEx

   Sep 2013 — Present · Minneapolis, MN, US

   Promoted to International Sales Manager, overseeing a 10 person team responsible for all exports and imports for field and worldwide accounts covering the Great Plaines area • Accountable for the total performance of international field sales personnel and operations within the territory and business unit ensuring achievement of profit plan, driving team members’ performance and productivity, and retaining and growing of established and new business • Drive account growth, penetration and retention, generating new accounts while maintaining and growing established accounts to increase portfolio size by utilizing relationship building and innovative supply chain solutions to grow revenues • Assure quality partnerships with all clientele through offering solutions to specific customer needs working at all levels of the organization from the “C” level down to logistic managers

Education

• University of Minnesota

  Bachelor of Arts (BA), Speech Communications

  1982 — 1987

• Ashford University

  Master of Business Administration (MBA), Supply Chain Management

  2011