Patti Radcliffe
Security Service Delivery Lead at DXC Technology
- Role
- Information Security Analyst at DXC Technology
- Location
- North Canton, OH, US
- LinkedIn followers
- 500 followers
About Patti Radcliffe
Results driven, customer-focused professional with 20+ years of experience in the Healthcare Industry with a focus on Security Operations. Drives overall security improvements by forging strong relationships between departments, ensuring confidentiality, integrity, and availability of information assets and secure management of systems and data through a governance, risk, and compliance methodology. Skilled in training and coaching teams to achieve high standards of security awareness, resulting in minimal internal security incidents.
Experience
Information Security Analyst
Nov 2016 — Present · US
Lead for account security delivery, working closely with Security and Compliance leadership• Responsible for governance of information technology security services and security escalations• Understanding of HIPAA Privacy and Security regulations and state/local privacy laws. Control Frameworks include SOX, ISAE3401/SSAE16, HIPAA, NIST 800-53• Review Policy Compliance Management and vulnerability reports• Conduct annual user access reviews with account business unit managers and monthly reviews of privileged access• Engage with IT managers as a key member of major project teams to ensure security considerations are addressed early and effectively• Provide leadership for audit and compliance activities• Maintain documentation supporting HIPAA compliance• Ensure participation in client Security & HIPAA training for new hires and transfers from non-healthcare accounts, confirm annual re-certification• Oversee required regulatory and audit remediation activities• Actively manage security incident remediation. Provide team coaching and training to drive remediation of internal incidents• Implement security process improvement opportunities• Align, enhanced and supported Client\'s IT Information Security Management Framework• Overlap in start/end dates due to filling multiple roles as services transitioned
Education
Kent State University
Education
1984 — 1987
Malone University
B.A., Liberal Arts
1988 — 1993
Skills
- Quick Study
- Human Resources
- Information Technology
- Telecommunications
- Access
- Six Sigma
- Quality Assurance
- Recruiting
- Vendor Management
- Program Management
- IT Operations
- Listener
- Active Directory
- Computer Hardware
- Disaster Recovery
- Communication
- Troubleshooting
- Software Documentation
- Sdlc
- Security
- Management
- Peoplesoft
- Written and Oral Communication
- Problem Analysis
- Project Management
- Networking
- IT Management
- Microsoft Exchange
- Service Delivery
- Hipaa
- Technical Support
- Software Installation
- Business Analysis
- Pmp
- Leadership
- Help Desk Support
- Process Improvement Skills
- Vpn
- Customer Service
- Training
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