Pattey Parker

About Pattey Parker

As an Account Executive at Optum, I represent the company\'s portfolio of products and services to providers throughout Alaska. I build, nurture, and grow consultative relationships with clients to understand their strategy and business needs. I ensure service and delivery commitments are met, negotiate renewals, contractual agreements, statements of work, and performance guarantees, and serve as a liaison with contracting, legal, and finance teams. I also safeguard the realization of expected client savings through performance management, ensuring customer satisfaction.With over 10 years of experience in account management and strategic partnership development, I have a proven track record of driving strategic initiatives from ideation to implementation and leading the execution of insights and analytics roadmap initiatives. I have a deep understanding across the customer lifecycle, from sales, lost prospects, contract negotiation, implementation and onboarding, renewal, ongoing tenure, and exit. I monitor progress and change over time, developing indicators to measure the impact of improvement initiatives. I work with various teams, including service, sales, marketing, technology, pricing and review, and consulting. I am passionate about utilizing customer insights to understand client needs and drive business growth.

Experience

1. Account Executive - Ak Wa or, Provider West Optum Insight

   Optum

   Feb 2025 — Present · AK, US

   Representing OptumInsight’s portfolio of products and services to Providers throughout Alaska, Washington, and Oregon as a trusted business partner. Build, nurture and grow consultative relationships with clients to understand each client\'s strategy and business needs. Ensure service and delivery commitments are met. Negotiate renewals, contractual agreements, statements of work, and performance guarantees while serving as liaison with contracting / legal / finance. Safeguard the realization of expected client savings through performance management, ensuring customer satisfaction.

Education

• University of Alaska Anchorage

  BA - Public Communications, Specialty - Public Relations, Advertising,

  1986 — 1993

Skills

• Product Development
• Leadership
• Crm
• Coaching
• Account Management
• Healthcare
• Business Development
• Product Launch
• Product Marketing
• Sales Presentations
• Direct Sales
• B2b
• Sales Management
• Market Development
• Public Relations
• Business Strategy
• Project Management
• Salesforce.com
• Cardiology
• Management
• Team Building
• Strategic Planning
• Pharmaceutical Sales
• Capital Equipment
• Cross-Functional Team Leadership
• Marketing Strategy
• Marketing
• Forecasting
• Cold Calling
• Team Leadership
• Key Account Management
• Product Management
• Medical Devices
• Solution Selling
• Business Planning
• Sales Operations
• Key Account Development
• Training
• New Business Development
• Strategy