Justin Patterson
Manager - People Solutions @Federal Express Corporation
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WORK HISTORY
Manager - People Solutions @Federal Express Corporation
Lead a centralized timekeeping support team delivering Tier 2 services through a shared services model, providing system governance, compliance oversight, and reporting across Workday, UKG Dimensions, and MyTime, while partnering closely with HR, Payroll, and Operations across the U.S. and Canada to support audits, exception handling, and accurate pay outcomes.•Build, coach, and lead high-performing team while driving governance, service excellence, and continuous improvement.•Partner cross-functionally with HR, Payroll, IT, Legal, and Operations to deliver scalable solutions, risk mitigation, and enhanced employee experience.•Leverage data, reporting, and system optimization to improve compliance, operational efficiency, and business outcomes.
EDUCATION
Austin Peay State University
Bachelors, Business Management
Webster University
Master's Degree, Human Resource Management
SKILLS
ABOUT JUSTIN PATTERSON
Human resources professional with 10+ years of experience at FedEx, specializing in HR systems, policies, engagement, leadership, and change management. Proven expertise in driving DEI & O initiatives, building diverse talent pipelines, and enhancing organizational culture across multiple business units. Currently serving as Strategic HR Advisor, DEI & O, responsible for leading enterprise-wide programs that foster an inclusive and equitable workplace. Skilled in HR data management, project management, and stakeholder collaboration to deliver impactful DEI & O solutions and business strategies.
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