Patrizia M.
Qa Manager @Midland Chilled Foods Ltd
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WORK HISTORY
Qa Manager @Midland Chilled Foods Ltd
Birmingham, GB
Leading the site Technical department, I oversee the safety and quality aspects for two storage and distribution sites. I am the HACCP team leader and as part of my role, I am ensuring the company complies with local regulations, accreditations and customer requirements. I work closely with the heads of the other departments to provide technical support and keep up to date with ongoing projects. I create reports and KPI trending for quality objective and senior management meetings.I am the first point of contact for customers, suppliers, contractors and local authorities. I liaise with over 300 suppliers, customers and product lines. I provide technical approval for new products, including own labels. I support customers with any technical queries and provide customer complaints response letters. I keep customer portals (i.e. Erudus, Food Connected, Assist, Indicater, Authenticate) up to date and agreeing/communicating any product changes.Before a major fire wiped out the manufacturing in January 2023, I used to manage a team of 3 members and all the food safety and quality related activities for the manufacturing and ensured the site was \'audit ready\'.Achievements Improved site standards and raised BRC score by two grades. Created from start and maintaining up to date the current supplier approval system, including the vulnerability and threat risk assessments.
EDUCATION
Università degli Studi di Udine
Bachelor's degree, Food Science and Technology
Università degli Studi di Udine
Master of Science (MSc), Food Science and Technology, specialized in Food Quality Management and Control
ABOUT PATRIZIA M.
A hands-on and committed Food Safety and Quality professional with extensive Quality Management System and staff management experience. HACCP and Food Safety L4 qualified, I have in-depth knowledge of food industry standards (BRC food safety/S&D and retailers). I worked in fast-paced environments, both small and big businesses, and for demanding customers to meet tight deadlines while delivering high work standards. Results and improvements focused, I learned how to meet high work standards through effective daily management of the Technical/QA team to support operations and compliance on all quality and legal aspects. Leading by example, I train, coach and motivate team members to strengthen their skills and work toward business objectives. Passionate and self-motivated, I promote the culture of continuous improvement and I challenge existing processes with a consideration of keeping costs monitored and within the budget. Up-to-date with the latest legislation requirements, I encourage necessary changes and bring new ideas forward. I always work and act in a way to establish and maintain strong relationships with key internal and external contacts. IT literate, proficient in Microsoft OfficeTM packages, Google Drive and Outlook email. Full driving licence. Italian and English speaking.
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