Patrisha K.

About Patrisha K.

Results-oriented, dedicated professional with expertise in the management of commercial and retail properties. Proactive and collaborative with a proven track record of identifying problems and finding solutions while gaining efficiencies. Customer-oriented, offering a strong management background including work assignment, planning, review, and training staff in work procedures.TECHNOLOGY SNAPSHOT: Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)360Facility Work Order SystemCorrigo Work Order SystemCORE COMPETENCIES: o Building Operations & Vendor Managemento Customer Satisfactiono Facility Management o Inventory Controlo Job Performance Evaluationso Policies & Procedureso Process Orientation and Improvemento Training & Mentoring Engineering StaffSOFT SKILLS:o Detail-orientedo Excellent coordinator & team playero Flexible problem solver

Experience

1. Facilities Manager Jll

   JLL

   May 2003 — Present

   Provide overall property services in accordance with Bank of America standard processes and procedures as well as JLL strategies and objectives. Work cross-functionally with other real estate disciplines. Maintain and develop positive relationships with client and vendors to ensure the client’s expectations and contract specifications are being met. Responsibilities include but are not limited to adherence and creation of operating budgets and variance reporting, work orders, capital projects, and invoice approval.

Education

• University of Phoenix

  BS, Business Management

  2008 — 2011

• West Los Angeles Community College

  Associates of Arts, Liberal Arts

  2003 — 2006

• Houston Graduate School of Theology

  MA in Missional Leadership & Masters of Divinity, Leadership and Biblical Studies

  2012 — 2017

Skills

• Software Documentation
• Employee Benefits
• Crm
• Interviews
• Team Building
• Management
• Spreadsheets
• Microsoft Outlook
• Leadership
• Proposal Writing
• Outlook
• Microsoft Office
• Sales
• Marketing
• Office Equipment
• Facilities Management
• Statistics
• Program Management
• Notary Public
• Process Scheduler
• Customer Service
• Invoicing
• Training
• Recruiting
• Retail
• Travel Arrangements
• Budgets
• Policy
• Microsoft Excel
• Due Diligence
• Access
• Real Estate
• Workshop Facilitation
• Business Development